Customer Service Representative

D&D Transportation Services Inc. is a nationwide transportation service. We are currently seeking a Customer Service Person to execute our day-to-day load plan. This individual will be responsible for identifying and securing capacity to match load opportunities, creating low cost solutions, generating superior earning, and revenue growth.

Responsibilities:

• Communicate effectively with customers, vendors, sales representatives and internal associates to:
  • Meet or exceed total service needs of the customer
  • Monitor and trace orders and equipment and follow up on findings
  • Solicit freight or identify capacity alternative options as needed
  • Handle spot pricing negotiations with vendors and customers
  • Anticipate problems and be pro-active rather than re-active in problem solving
  • Support customers needs in the market place
• Responsible for new business development

The successful candidate should possess the following:

• Bachelor’s degree preferred
• Minimum of 2 years in office transportation experience
• Negotiation skills
• Strong oral and written communication skills
• Good interpersonal skills

Competitive salary and benefit package including 401(k).

Send resume, wage history and references to jgraves@ddtsi.com